The total hides it
Ten accounts buy from you, nine are up and one is sliding. The total still looks healthy, so nothing gets flagged.
Book a callThe alert, not the system
We read the order history already sitting in Prophet 21, Eclipse or NetSuite and send you a short weekly list of accounts that are slipping, ranked by revenue at risk.
The problem
They order a little less each time, a few lines drop off, and it shows up in the quarterly review after they've already picked another supplier.
Ten accounts buy from you, nine are up and one is sliding. The total still looks healthy, so nothing gets flagged.
An account can look active because a rep called last month while its orders are down 40%.
Mid-tier accounts don't get regular outreach, and nobody notices when their reorder cadence slows.
They've already built a relationship with another supplier.
We read order history from Prophet 21, Eclipse or NetSuite. Nothing to replace, nothing to migrate, no data entry from reps.
A weekly buyer and a quarterly buyer have different normals, so we score every account against its own reorder cadence, not a generic 30/60/90-day rule. That means fewer false alarms.
The top 10 accounts by revenue at risk, with one line on why and a suggested next step. By email or Slack, with no login.
Project buyers are excluded automatically. One-off job-site purchases never clutter the list.
Coming later: reorder and quote drafts.
An example weekly list. Dummy data, not a real customer.
Subject: 10 accounts going quiet this week · £182k revenue at risk
| Rank | Account | Revenue at risk (£) | Why | Suggested next step |
|---|---|---|---|---|
| 1 | Northgate Electrical | 34,000 | 3 SKUs worth £55k/yr dropped to zero | Call account manager |
| 2 | Harlow Plumbing Supplies | 28,000 | Stopped buying fittings, still buying pipe | Send price check on fittings |
| 3 | Brookfield Mechanical | 24,000 | Usually orders every 9 days, now 31 days since last order | Call this week |
| 4 | Castleway Builders Merchants | 21,000 | Average order value down 38% over the last 3 orders | Review recent quotes |
| 5 | Redmoor HVAC Services | 18,000 | Filter and duct lines missing from last 4 orders | Ask about filter supplier |
| 6 | Ashby Industrial Maintenance | 16,000 | Usually orders every 14 days, now 40 days since last order | Call account manager |
| 7 | Linford Controls | 14,000 | Order count down from 6 to 2 per month | Book a site visit |
| 8 | Penrose Heating & Plumbing | 11,000 | Boiler parts dropped to zero after 18 months steady | Send price check on boiler parts |
| 9 | Whitcombe Low Voltage | 9,000 | Cable spend down 45% over the last 3 orders | Check on open projects |
| 10 | Elmstead MRO Supply | 7,000 | Usually orders monthly, now 58 days since last order | Send reorder reminder |
109 sample orders. Run it and see what comes out. Everything runs in your browser and nothing is uploaded.
Runs in your browser. No upload, no signup, no data leaves this page.
Nothing predicted yet
Hit “Run the prediction” to score the sample history and generate the reorder email.
A ranked list arrives in your inbox. Most tools make you open them.
Per-account reorder baselines, not generic rules.
One-off buyers never pollute the list.
No per-seat pricing.
Nothing replaced, nothing migrated.
Full BI and CRM suites bundle this alert inside a system your reps have to learn. We only send the alert.
£299 / month
Flat, covering the whole company.
No per-seat licences. No 15-user minimum.
After you've seen the sample, we can run your real order history. Pick whichever you're comfortable with:
Export three columns from your ERP: account ID, order date and order total. Swap the account names for codes like A1, A2, A3 before you send it, so we never see who your customers are. We send back a ranked list of which accounts are slipping.
If you'd rather have paperwork in place, send us your NDA and we'll sign it. Then send the export with names included. Either way works.